Open

Orders Page - Display StoreFeeder Product Name

When viewing an order on the 'Orders Page', it currently displays the full Item Title from whichever platform the customer has ordered from, but this often contains keywords and can be quite long. It would be clearer if we could see the StoreFeeder Product Name here instead

Kelly·about 1 year ago
Planned

Create order rules

When certain orders meet a criteria then actions are taken. Example: a customer spends over £20, a free item is added onto their order. A customer chooses priority shipping, a certain packaging type is selected. A customer buys a new product which is running a promotion that a free gift will be included.

Andrew Chappell·over 1 year ago1
Under Review

Merge Orders from Different Sales Channels

We should be able to choose how we want to merge the orders. Currently, Store Feeder says "The orders must also be from the Same channel Use the same shipping method Have the same order status Maybe there can be a toggle that we can switch on/off. For example; We want the system to merge orders from different sales channels. Or from different shipping methods. It is not possible at the moment.

CKS- Caner Sacan·over 2 years ago5
Open

Notification when a backorder is received into the system

It would be useful when a backorder is pulled into the system that a notification is sent via email as these can sometimes be missed and we've had a few cases where a product has oversold on a channel due to delayed stock updates but no one has realised

Anthony Dakin·over 2 years ago2
Under Review

pre order drop down

On the order status for orders. It would be good to have an option for pre orders so they don't get confused for OOS orders that would need to be cancelled.

Tommy Canning·almost 3 years ago2
Open

Order Notes Images

It would be great if we could upload images to an order notes so that we can save pictures or damages, faults or PODs for continuity of information between staff.

Callum Frances - CALLOW RETAIL LTD·almost 2 years ago
Open

Redownloading of orders from Shopify that are "partially refunded"

If a customer calls and amends their order, ie removes an item or selects a cheaper alternative, we amend the order in Shopify and then process the part refund to the customer within Shopify. All Shopify tasks are then completed. Just like if we had added items to an order, we then redownload the order in StoreFeeder, which usually works fine, but if an order is "partially refunded" in Shopify, it gets deleted in StoreFeeder (standard when redownloading an order) but doesn't then pull in successfully. This has resulted in a number of orders not being dispatched on time and essentially being forgotten about :( We wish to be able to redownload "partially refunded" orders successfully.

Sam·about 2 years ago
Open

Add clickable feature on Orders page to see which Purchase Orders stock is ordered on

Add clickable feature on the main 'Orders' page to see which Purchase Orders stock is ordered on when on when you hover over the SKU in question. Rather than just seeing 2 on PO and 2 on BO it would be ideal to see clickable PO numbers so we can then assess when these are due in/were ordered.

Josh Knights·4 months ago
Open

order export to include order tags

would helpful for the order export to separate our sales. we use shopify to connect to mirakl for different marketplaces but the limitation with this is that all orders come through as zero vat.

Chris Graham·4 months ago
Under Review

Limit shipping methods that show when creating a MOTO order

When creating a MOTO order, the dropdown list for shipping methods shows ALL shipping methods available on our account. We generally only use around 5 of these, so it would be good if we could limit the ones that show in the list to just those ones. We don't want to remove all the methods that we don't currently use from our account in case we need them again another time.

relaunch 150523review in 30 days
Sali·about 3 years ago2
Open

On GetOrders endpoint allow filtering by IsPrime flag

On the Get Orders endpoint as a customer I should be able to retrieve only Prime orders. This means that people can send prime orders at differing times to other orders without having to page through orders which aren't going to be dispatched. https://rest.storefeeder.com/Help/Api/GET-orders_Downloaded_ImportDateFrom_ImportDateTo_LastStatusChangeDateFrom_LastStatusChangeDateTo_OrderDateFrom_OrderDateTo_WarehouseID_ChannelID_OrderStatus_ChannelType_ShippingMethodID_CompanyIdentityID_ShippingTrackingNumber_ChannelOrderRef_PageSize_Page

David·11 months ago
Open

Drop shipment page to show customer shipping method

When you create a drop shipment from a customer order, the drop shipment page does not display the original customer order shipping method. So to ensure you set the correct shipping method with the supplier, you need to go back to the original customer order to confirm.

Martin Hobbs·about 1 year ago
Open

Add 'Ship by Date' to the Orders Page

Please can we add the 'Ship By Date' as a filterable column on the manage orders page to allow this priority to be shown without having to go into the orders and also see assigned orders. Thanks.

Chris·over 2 years ago
Open

Credit Notes

Make credit notes when an order is returned; no need to actually send it, but we get asked a lot for them.

Sam Quinn / ShoeStationDirect.co.uk·7 months ago
Open

Set Date to be Complete ready to pick

We seem to be getting more requests to order an item but delay the delievery so that the customer is available to take the delivery. Customers will often place there order then contact us afterwards. It would be a great feature if we could essentially acknolwedge the order, place it on hold, but add a date on when to release the order to "Complete Ready to Pick". If we know the item will go via Parcelforce 24 hour, we can dispatch it the previous day to meet the customer desired delivery date.

Callum Frances - CALLOW RETAIL LTD·over 1 year ago
Open

Add Alphabetical Order to Despatch Mode > Sort Paperwork Settings

It would be great if there was an additional option for sorting paperwork 'by pick bin (then line count)' but then also sort to alphabetical. We typically have SKUs all in alphabetical order for ease of locating. I was amazed to find alphabetical order was not a default after sorting on the above setting. This would help pick from pick bins in the right order sequence rather than returning to the same pick bin throughout a pick wave.

Josh Knights·over 1 year ago
Open

Shopify POS be distinguishable / have "POS" as the shipping method

Shopify POS be distinguishable / have "POS" as the shipping method. At the moment, when a Shopify POS order pulls into StoreFeeder it has "Default Shipping" as the shipping order. It would be good if it said "POS" Stewart has said "I have spoken to the team about this and the only way to distinguish these orders in StoreFeeder is to check the addresses of the orders as they are imported. POS order will be missing address information" (Inflatex/RIBstore's ticket 63556)

Sam·about 2 years ago
In Progress

Import payment info from Shopify to Xero on new orders.

Import payment info from Shopify to Xero on new orders. Orders are exported to Storefeeder and on despatch an invoice is sent to Xero Currently a manual process is required to either match a PayPal payment to the invoice or to add a payment if paid via Shopify payments. (We have multiple stores, so need to get the payment on the correct store) On a previous system I used, the payment type/amount etc would be exported to Xero and then when the order was despatched it would tie up with the invoice and a 1 click of the "ok" button. would reconcile the 2 - this would save hours of manual reconciliation

Phillip Darvill·almost 3 years ago3
Open

change name on product just for order page

Currently, I have a product which I call Special. This is for sending out non-stock items like spares or reposting out an order, but when it's in a pickwave, it's just called Special. I wouldl ike to be able to change the product name on the order page to be more descriptive. Sometimes spares take a while, and if I haven't made a note, I forgot what I was sending out.

John Sandells·9 months ago
Open

Free text notes box in the Order Information box for quick viewing rather than scrolling to the bottom.

Free text notes box in the Order Information box for quick viewing rather than scrolling to the bottom. Just the ability to see a few notes from members of staff. ie - courier claim has been submitted, order returned but not refunded yet. Just a free text box to enter anything random needed.

Matthew Fox·over 1 year ago