In Progress

Function to mark an order as "Priority" should be available within the page for that order.

Please can consideration be given that the function to mark an order as "Priority" can be done within the page for that order. It is a bit irritating that all other actions can be done from within the specific page for that order, but to mark the order as priority - we have to come out of the order again and find the order again amongst other orders. To make an example, we have a Shopify. I have to add some notes to the order based on an email from the customer (e.g. change courier), and mark it as a priority. I have to go INTO the order to add notes, but COME BACK OUT to mark it as priority. Its an issue which I have been meaning to raise for a while.

Raju Patel·3 months ago1
Under Review

Orders Page - Display StoreFeeder Product Name

When viewing an order on the 'Orders Page', it currently displays the full Item Title from whichever platform the customer has ordered from, but this often contains keywords and can be quite long. It would be clearer if we could see the StoreFeeder Product Name here instead

Kelly·1 year ago1
Planned

Create order rules

When certain orders meet a criteria then actions are taken. Example: a customer spends over £20, a free item is added onto their order. A customer chooses priority shipping, a certain packaging type is selected. A customer buys a new product which is running a promotion that a free gift will be included.

Andrew Chappell·2 years ago2
In Progress

Custom Priority Flags

We'd love to be able to multi use priority flags. Currently we have it setup only for Click and Collect orders so our team knows to get them off first. We'd like to expand it and be able to add a custom flag to that some of our custom shipping method orders so they are spotted quickly and dispatched.

Jamell·3 years ago5
Under Review

Notification when a backorder is received into the system

It would be useful when a backorder is pulled into the system that a notification is sent via email as these can sometimes be missed and we've had a few cases where a product has oversold on a channel due to delayed stock updates but no one has realised

Anthony Dakin·3 years ago3
Under Review

pre order drop down

On the order status for orders. It would be good to have an option for pre orders so they don't get confused for OOS orders that would need to be cancelled.

Tommy Canning·3 years ago2
Under Review

Order Notes Images

It would be great if we could upload images to an order notes so that we can save pictures or damages, faults or PODs for continuity of information between staff.

Callum Frances - CALLOW RETAIL LTD·2 years ago1
Under Review

Limit shipping methods that show when creating a MOTO order

When creating a MOTO order, the dropdown list for shipping methods shows ALL shipping methods available on our account. We generally only use around 5 of these, so it would be good if we could limit the ones that show in the list to just those ones. We don't want to remove all the methods that we don't currently use from our account in case we need them again another time.

relaunch 150523
Sali·4 years ago3
Under Review

Order Statuses of 'Exchanged' and 'Refunded' instead of 'Returned'...

Currently, whether you refund or exchange an order, the order status is set simply to 'Returned', which is not much help from an admin POV. We exchange about half of our returned orders, and it is a little tedious having to enter into each order every time an enquiry comes in to ascertain what was actioned. Order statuses of 'Refunded' and 'Exchanged' would be really very helpful, and seemingly an easyish one to code in... Furthermore it is easy for a user to mistake the order as 'Refunded' on quick glance and then mistakenly action a refund on a 3rd party site in error, believing the refund not to have gone through. Visually, within any order, it is not easy to see what action has been taken to be honest!

relaunch 150523
Robert Grenville·3 years ago2
In Progress

order export to include order tags

would helpful for the order export to separate our sales. we use shopify to connect to mirakl for different marketplaces but the limitation with this is that all orders come through as zero vat.

Chris Graham·8 months ago2
Under Review

Shopify POS be distinguishable / have "POS" as the shipping method

Shopify POS be distinguishable / have "POS" as the shipping method. At the moment, when a Shopify POS order pulls into StoreFeeder it has "Default Shipping" as the shipping order. It would be good if it said "POS" Stewart has said "I have spoken to the team about this and the only way to distinguish these orders in StoreFeeder is to check the addresses of the orders as they are imported. POS order will be missing address information" (Inflatex/RIBstore's ticket 63556)

Sam·2 years ago1
In Progress

Import payment info from Shopify to Xero on new orders.

Import payment info from Shopify to Xero on new orders. Orders are exported to Storefeeder and on despatch an invoice is sent to Xero Currently a manual process is required to either match a PayPal payment to the invoice or to add a payment if paid via Shopify payments. (We have multiple stores, so need to get the payment on the correct store) On a previous system I used, the payment type/amount etc would be exported to Xero and then when the order was despatched it would tie up with the invoice and a 1 click of the "ok" button. would reconcile the 2 - this would save hours of manual reconciliation

Phillip Darvill·3 years ago3
Planned

Importing Shopify Fraud Analysis - Allow Rules To Set Against These

Shopify's API provides a fraud end point for Storefeeder to pull through, this would be great if Storefeeder could add this as a feature so that we could see any fraud warnings on Storefeeder before sending orders. Ideally set up rules to prevent these being processed automatically and require a manual intervention. Mostly important for higher ticket items/sellers but we've just lost £420 to a chargeback which would have only been spotted had we checked each and every order Shopify pulls through.

Josh Knights·2 years ago1
Under Review

Get returns information from Amazon FBA

We would like to view the Returns received on the Amazon FBA channel. As a next step, we would like to create a feed to our ERP similar to orders feed, so we could automatically create Credit notes for the returns.

ARAVIND GURUMURTHI·3 years ago1
Under Review

Refunds on SF

I hope this is in the works already, this cannot come quickly enough. Ability to refund the transaction on SF for ebay, Amazon & other channels. Also, the ability to mark the order in SF as "Being Returned" automatically, as Amazon provides refunds on the first scan most of the time, so would be nice to see what has been returned and not. The same process on ebay when a return is opened as well would be good. Thanks, Sam

Sam Quinn / ShoeStationDirect.co.uk·1 year ago1
Under Review

Email returns template

An email returns template for return labels being sent via email would be great. Thanks, Sam

Sam Quinn / ShoeStationDirect.co.uk·3 years ago1