Under Review

Notification when a backorder is received into the system

It would be useful when a backorder is pulled into the system that a notification is sent via email as these can sometimes be missed and we've had a few cases where a product has oversold on a channel due to delayed stock updates but no one has realised

3 Comments

Support

Pinned·2 years ago

This is available on the V3 orders grid. There is a tab at the top of the page that is specifically to show all "Back orders" only, giving users a clear view of this type of order. Please see the attached image

Aimee McLaughlin

·1 month ago

Hi,
As this appears to be a very popular request we're going to investigate this further and see what we can do.
Thank you,
Aimee

changed status toUnder Review

Anthony Dakin·2 years ago

Hi - thanks for the update. An email notification would be useful as unless someone clicks on this tab they won't realise it is there still. Thanks