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same customer - different our stores
When the same customer buys products from 2 different stores, we have to combine them and manually set labels. same customer - same address - different store. this will save us the cost of 2 stickers. In addition, when the same customer in the system makes purchases at different times in a single store, the system may miss them. This is a very important issue.
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Hi, there are no plans to be able to merge orders from different channel automatically as it is simply too risky. Sorry we couldnt help. Thanks, SF